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    The Challenge

    Portman Dental Care was founded in 2009 and has grown from a single practice, to 147 dental practices across the UK caring for over 600,000 patients. Their commitment to delivering first-class patient care is supported by a focus on clinical excellence, which is clearly evident with the highly skilled teams in practice; focusing on the needs of their patients every step of the way to deliver care as an essential service in the safest environment possible. Multi award winning, with a clear and focused vision, they transform smiles and lives.

    Quality customer care is their top priority so when they began their search for a 3PL company, it was essential to align themselves with a business who were also driven by the same values. Due to shortages of PPE and with difficulties securing a consistent supply chain, they considered several options, however it was Inline who were able to meet their understandably high-quality criteria.

    Our Solution

    Working with Inline gives you a one stop shop solution. So, for Portman Dental Care this meant that Inline immediately began to safely and securely store their stock, removing the stress whilst making significant savings in terms of both time and money. They had the peace of mind that their business was in safe hands with a partner they could trust.

    Ordering processes and stock control systems were made seamless via MyInline, putting them in control and giving them real time insight at the click of a button. Inline’s dedicated and experienced team, always go above and beyond to ensure that every aspect of what they do meets and exceeds expectations, so this was the perfect solution to fulfil Portman’s 3PL requirements.


    “We looked at several companies for our 3PL requirements and Inline seemed to tick all the boxes for what we were looking for. Inline have the storage ability but more importantly the systems to make ordering and controlling the stock seamless. We expected to need a small volume of products stored however we currently have a large volume of stock being held with multiple orders being raised daily for delivery all over the UK. The support we receive from Inline is over and above what we expected to get and has proved to be priceless. We believe we made the right decision selecting Inline as our partner and would have no hesitation recommending them.”

    Mark Johnson
    Procurement Manager

    The Result

    Outsourcing to Inline has meant that Portman Dental Care have been able to maintain their commitment to their customers for high quality care at every stage. Inline have provided the flexibility that they needed to scale their storage and distribution requirements whilst giving them the tools to keep complete control of their stock and the entire ordering process.

    If you are looking for a 3PL partner that you can trust and who cares about your business as much as you do then give us a call and explore the range of services that we have to offer.

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