Here at Inline.marketing, customer experience is at the heart of everything that we do. Why? Quite simply because you could choose to go elsewhere and we want to exceed your expectations, build long term relationships and give you every reason to want to come back.
One service or two?
It is really up to you. We pride ourselves on our “hop on, hop off” type of service which enables you to choose the services that best fit your requirements at the time you need them. We want to support your business as much as possible – that’s a given. But whether you choose one or all of our services, we offer the same high level of expertise and advice. From your initial enquiry you will be greeted with an efficient but also friendly response, be it by email, phone or in person. No two orders are ever the same but whether yours is big or small, straight forward or complex, our attention to detail is invaluable and guaranteed.
Customer loyalty is not dead
Our clients like to come back but we never take this for granted. It is just as important to us that a return client enjoys the same level of customer service as a new one. We constantly review our procedures and systems making improvements all the time. Client requirements and technology changes, and we are always striving to make our best offering even better. That’s why we developed our very own client portal so simple to use but a fantastic tool for all of our clients.
Building long-term relationships
Our ultimate goal is to work with you to ensure that you no longer need to search for the perfect designer, printer, distributor, translator, video, web or marketing provider! We will endeavor to ensure that your entire experience is one that you will want to repeat, that you will recommend to others and that delivers for you and your business. We are the complete one stop shop so you don’t need to worry about looking around and sourcing new contacts anymore. Gone are the days of coordinating multiple suppliers and the stress and uncertainty that brings. Let us become an extension of your own team, remove the stress, save you time and money too.
If you are interested in any of our services, then we would love to hear from you and discuss your requirements in further detail. We are a friendly and dedicated team ready to work with you to make life a little easier, less stressful and more enjoyable.
Contact us on +44(0)20 7231 8000 or email [email protected]