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    Ulster University

    The Challenge

    Ulster University has four campuses across Northern Ireland – Belfast, Coleraine, Jordanstown and Magee. All of which have their own distinctive atmosphere but maintain Ulster’s unique character providing a world class experience to all of the students approximately 27,000 in total.In order to support all of their students in addition to attracting new potential ones, they needed vast quantities of collateral produced, stored, managed and shipped to hundreds of locations around the world. However, with limited storage and customs issues often resulting in parcels being delayed they found the whole process increasingly difficult to manage.

    Our Solution

    Working with Inline very quickly helped to ease the pressure and increase efficiency across all of the problem areas. The Inline team were able to remove the logistical strain on the office admin team which in turn enabled them to concentrate on the important things and progress with projects that needed their time and attention. The university found that their deliveries were arriving on time and the entire process was efficient and reliable. In addition, whereas previously they were managing multiple invoices from various suppliers and couriers, Inline’s one stop shop removed all of that unnecessary stress and additional paperwork too.


    “I would certainly recommend utilising Inline due to their efficient, professional and friendly services.”

    Jonny Hill
    Regional Manager, Ulster University

    Our Story

    The Result

    Turnaround times improved dramatically and they had the peace of mind that materials would be produced and shipped on time to their final destinations, this also included those unavoidable late requests. Even during challenging periods when the Ulster team attended events around the world with limited access to emails and phones, the Inline team were there to support every step of the way and were able to quickly resolve problems with efficient and professional solutions.

    The whole process became so much more streamlined which meant that they were able to really concentrate on their core business and know that they were in safe hands with Inline. Inline’s portal MyInline is simple to use with timely reminders. Checking stock and distributing material is easy and accurate, putting you in control without the added costs of additional storage space and equipment.

    Outsourcing to Inline is a simple but extremely effective strategic decision, it increases profitability, boosts team efficiency and sharpens the focus on what really matters. Our team are friendly and supportive, they understand the issues and are always working to exceed client expectations by keeping one step ahead. If you would like to know more about our services and how we can offer you support that you can rely on, then get in touch today.

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